Refund Policy

Refund Policy

At staynium.com, we strive to ensure customer satisfaction. Please review our refund policy below:

1. Refund Eligibility

• Paid Subscriptions: You may request a full refund within 14 days of purchasing an annual plan.
• Monthly Plans: No refunds are provided for partial months used.

2. Non-Refundable Items

The following are not eligible for refunds:

• Setup fees (if applicable).
• Custom development work (e.g., tailored features or integrations).
• Services already rendered (e.g., onboarding sessions completed).

3. How to Request a Refund

• Contact our support team at sales.stynium@gmail.com with:
  • Your account email.
  • Reason for the refund request.
• Refunds will be processed within [X] business days to the original payment method.

4. Exceptions

• Violations of Terms of Service: No refunds if your account was terminated for abuse.
• Bank/Processor Delays: Refund processing times may vary by payment provider (e.g., Stripe, PayPal).

5. Questions?

Email sales.stynium@gmail.com for clarification.