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Subscription Policy

Subscription Policy

Last Updated: 11 August 2025

This policy outlines the terms governing recurring subscriptions for Staynium. By subscribing, you agree to these terms.

1. Billing Cycles

  • Subscriptions are billed monthly, 6 months, or annually based on your selected plan.
  • All payments are charged in advance at the beginning of each billing cycle.

2. Auto-Renewal & Auto-Debit

  • Your subscription will automatically renew at the end of each billing cycle unless cancelled.
  • By subscribing, you authorize Staynium to automatically charge your selected payment method for recurring payments.
  • Auto-debit may be processed via UPI AutoPay, eNACH, cards, or other supported payment methods.

3. Cancellation Policy

  • You can cancel your subscription anytime from your dashboard.
  • Cancellation will stop future billing cycles.
  • You will continue to have access to the service until the end of your current billing period.
  • No refunds are provided for unused portions of a billing cycle.

4. Refunds

Refunds are handled as per our Refund & Cancellation Policy.

5. Failed Payments

If a payment fails, we may retry the payment using the authorized payment method. If payment continues to fail, your subscription may be paused or terminated.

6. Plan Changes

  • You may upgrade or downgrade your plan at any time.
  • Changes may take effect immediately or in the next billing cycle depending on the plan.
  • Downgrading may result in reduced features.

7. Contact Us

For any billing or subscription-related questions, contact us at support@staynium.com.